Vacation organization to refund $636K to Wisconsin buyers

MADISON, Wis. (AP) — A Colorado-based mostly travel organization has agreed to refund $636,500 to more than 300 Wisconsin large school tunes college students and their adult chaperones right after COVID-19 pressured the cancellation of their European tour past calendar year.


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Officers with the condition Office of Agriculture, Trade and Customer Protection reported Tuesday that Voyageurs Worldwide, Ltd., canceled the journey on March 17.

The enterprise withheld a $1,900 cancellation charge from each scholar and adult chaperone who had prepaid. The organization claimed it withheld the price due to non-refundable payments it experienced created to third-party suppliers and basic operating costs.

An investigation decided the firm did acquire substantial refunds from these distributors but failed to move individuals recouped expenses on to its consumers. DATCP Division of Trade and Client Defense Administrator Lara Sutherlin said in a assertion that business enterprise are not able to misrepresent their service fees in the event of a cancellation.

The section claimed 355 Wisconsin buyers will be eligible for the refunds.

Voyageurs Intercontinental agreed past thirty day period to refund far more than $650,000 to Minnesota new music college students soon after it canceled their European tour thanks to the pandemic. Authorities in that condition claimed the company refused to refund cancellation costs for the trip.

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