STB cautious on recovery timeframe

SINGAPORE, 5 February 2021: Singapore’s customer arrivals fell by 85.7 in 2020 to get to

SINGAPORE, 5 February 2021: Singapore’s customer arrivals
fell by 85.7 in 2020 to get to 2.7 million readers (almost all from the 1st
two months of 2020), even though tourism receipts declined by 78.4% to SGD4.4 billion
in the very first 3 quarters of 2020.

In its year-close critique posted on the net this 7 days, Singapore
Tourism Board concedes 2020 was the toughest yr on document, but its tourism
sector took strides to reimagine offerings and experiences although supporting
nationwide efforts to deal with the Covid-19 pandemic.

Singapore Tourism Board main govt Keith Tan pledged:
“While mass global journey is unlikely to resume in a main way in 2021,
STB will carry on standing together with our industry partners to prepare for
recovery and to get started building a improved and additional sustainable foreseeable future for

Battling Covid-19

Inns and tourism firms performed a crucial role in
Singapore’s battle towards Covid-19. Inns presented their qualities for
numerous lodging reasons, including Authorities Quarantine Amenities,
Swab Isolation Facilities and Keep-Residence Recognize Committed Facilities (SDFs).
Additional than 70 resorts have served as SDFs at numerous points in since March
2020.  As of 31 December 2020, SDFs have
accommodated additional than 80,000 Persons on Remain-Residence Detect, with the aid of
in excess of 2,300 frontline workers in the lodge market.

Reopening tourism safely

As of 25 January 2021, 45 sights, 270 lodges, and 1,686
tour itineraries have obtained acceptance to resume operations.

From November 2020, Singapore also piloted cruises with
increased protection protocols and no ports of phone for two of Singapore’s
homeported cruise traces – Genting Cruise Traces and Royal Caribbean
Global. To rebuild buyer self confidence and desire for cruises, STB
recognized the world’s first CruiseSafe Certification – a mandatory audit and
certification programme for cruise strains right before they begin sailing. As of 31
December 2020, 33 cruises carrying in excess of 42,000 passengers have been done
with no claimed incidents of Covid-19 transmission on board.

Resuming situations

From 1 October 2020, STB commenced accepting programs for
organisers to pilot MICE activities of up to 250 attendees. As of 31 December 2020,
Singapore has held 29 MICE celebration pilots, with the to start with staying the Singapore
Global Electrical power Week late Oct 2020.

Domestic tourism a lifesaver

With international vacation at a standstill, domestic demand from customers
became vital to aid tourism companies. In July 2020, STB, Organization
Singapore and Sentosa Progress Corporation rolled out the SingapoRediscovers
marketing campaign to rally locals to guidance tourism businesses and endorse concealed gems
and experiences in Singapore. As of 31 December 2020, there ended up 1,145
promotions supplied by 213 merchants. 

To enhance the SingapoRediscovers campaign, STB introduced
the SGD320 million SingapoRediscovers Vouchers (SRV) scheme in December 2020.
As of 1 January 2021, above 300,000 Singaporeans experienced made use of the SRV scheme to make
bookings with Singapore inns, sights and tours, paying out SGD35.9 million
in SRV redemptions and out-of-pocket payments.

STB also forged new partnerships with e-commerce gamers,
financial institutions, payment gateways and on the web travel agents (OTAs), which include Visa, DBS,
Expedia, Klook, Airbnb Encounters and Mastercard, to endorse

Wanting ahead

STB mentioned that even with the development of many
vaccines, it will consider time for mass leisure vacation and traveller self-confidence to

“Therefore, we assume tourism arrivals and tourism receipts
to stay weak in 2021.”

In 2021, STB will continue on to assistance good quality tourism
firms to maintain important capabilities and develop new ones, and to innovate in
buy to meet up with evolving buyer demands and emerging travel tendencies after
cross-border travel resumes in a substantial way.
will also continue to support neighborhood work opportunities and build chances for the
field to thrive in the new environment by encouraging domestic advocacy and
creating domestic demand.