A passenger with disability, Dr Chike Okogwu, has sued Dana Air for alleged unlawful infringement of his fundamental human rights on December 20, 2020.
In a letter by the passenger’s solicitor, Wahab Egbewole & Co. dated January 11th, 2021, he sought N1bn damages for alleged unprofessional perform of the airline that allegedly worsened Okogwu’s underlying wellbeing circumstances.
The letter tackled to the airline’s taking care of director titled ‘Discriminatory and unprofessional carry out of Dana airways against Dr Chike Churchill Okogwu’ outlined how the passenger’s flight was rescheduled on the morning of his flight to 9:15pm.
It go through in aspect, “We are reliably educated by our client that on December 17, 2020, he booked two enterprise class tickets for his carer and himself for a flight from Abuja to Lagos scheduled for Sunday, December 20, 2020. However, in the early morning of the scheduled flight, he gained an e mail from Dana Air notifying him of a rescheduling of the flight to 9:15 pm on the exact same working day.”
The solicitor defined that when his client arrived the airport by 7pm in anticipation of the flight, he was educated by a Dana team that he could not journey just after being before issued a boarding go.
The team allegedly additional that a coverage forbade the carrying the passenger in a wheelchair at night time.
The letter said that Okogwu did not prepare for a evening flight and that it was pressured on him by Dana. It also additional that it was not communicated to him before he was issued a boarding go, noting that the plan was discriminatory. This pressured the passenger to access out to the responsibility manager. On the other hand, it was a futile work.
The letter study, “Though, the responsibility supervisor requested our client to return the subsequent day by 7pm in a very impolite way, she failed to give further more assurance whether this would not come about once again, and the demand from customers by our consumer to be accommodated for the evening in a hotel in line with Nigerian Civil Aviation Authorities restrictions was bluntly turned down.
“Our shopper views the carry out of the responsibility supervisor as not only unprofessional, unconscionable but also a violation of his rights to independence.”
When contacted, the spokesman for Dana, Mr Kingsley Ezenwa, promised to revert to our correspondent. At the time of submitting this report, he was still to respond to revert as promised.
Nonetheless, in a press assertion by the airline in December, the airline described the passenger’s conduct as violent, noting that he damage the airline’s team and wrecked their booking method in Abuja.
It also warned the passenger to be civil in his engagements as the airline would not tolerate any act of violence against any personnel.