Healey secures $100K in journey refunds

BOSTON (SHNS) – Pocasset travel business Carousel will spend extra than $100,000 to refund hundreds of families for academic tours that have been canceled through the pandemic, Attorney General Maura Healey declared Tuesday.

Healey’s place of work had gained far more than 200 grievances about refunds with the company, which was contracted to supply journeys for quite a few nearby college districts such as Acton Boxborough Regional Substantial University and Barnstable Higher School, and begun an investigation in June.

Carousel presented vouchers to people for foreseeable future journeys and partial refunds in some instances, but Healey’s investigation determined the organization did not have adequate dollars to give complete refunds or cover the vouchers, so she purchased the firm to direct its remaining $101,325 in funds to an escrow account to reimburse consumers.

Less than the settlement settlement, Carousel will fork out refunds to eligible households on a prorated basis. “During this time of financial hardship for persons and communities throughout our point out, we know that any aid will help,” Healey reported in a assertion. “That’s why my office environment moved speedily to maintain this company’s several remaining belongings and be certain that individuals cash went immediately to family members who have been influenced by these excursion cancellations.”

In accordance to the AG’s business, Healey’s team has secured just about $12 million in vacation refunds given that the start of the pandemic and directed payments to additional than 6,000 Massachusetts shoppers.